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Shipping and return Policy

Shipping

We can ship using Nightlight courier services. The cost is €9.95 for a 3 days delivery or €10.95 for a 2 days  delivery.  If you are not in hurry we have a €4.95 option for a 5 days delivery.

We case use standard Post to deliver your large envelopes, packets and parcels.

 
 Weight 
Not Over
Letter / 
Postcard 
Large 
Envelope 
Packet Parcel 
100g  €0.72 €1.30 €2.85 €7.05
250g    €1.75 €3.55 €7.05
500g   €2.35 €4.55 €7.05
1kg     €7.05 €7.05
1.5kg      €8.30 €8.30
2kg      €8.30 €8.30
2.5kg        €10.10
3kg       €10.10
3.5kg        €12.60
4kg       €12.60
4.5kg        €14.60
5kg        €14.60

Fairtradegifts.ie can use as well An Post registered post and the shipping costs are as follows:

 Weight Not Over

 Letter / Postcards

Large Envelope 

Packet

 Parcel

100g

      €6.25

€6.25

€6.25

€11.10

250g

 

€6.75

€6.75

€11.10

500g

 

€7.75

€7.75

€11.10

1kg

 

€10.75

€10.75

€11.10

1.5kg

   

€12.90

€12.90

2kg

   

€12.90

€12.90

2.5kg

     

€14.60

3kg

     

€14.60

3.5kg

     

€17.10

4kg

 

 

 

€17.10

4.5kg 

 

 

 

€19.10 

Prices vary depending on weight and can be calculated from your shopping basket. 

 

Return policy

In the unlikely event that you are unhappy with your purchase, please email us at hello@fairtradegifts.ie within 14 days  of receiving your order and we will be happy to provide you with our return address and offer a full refund.  All items being returned must reach us within 7 days, in the same condition as received and in the original packaging. The refund will NOT include the cost of the original posting or any postage costs incurred in returning.  Please ensure you carefully re-wrap in the original packaging to ensure a safe return.  Refunds will be processed on receipt of the returned item and refunds will be made via original method of payment.   Please also obtain proof of postage when returning items as refunds or exchanges can not be issued for any product that fails reach us.  

 

If upon receipt of delivery you find that your goods are faulty, incorrect, missing parts or have been damaged in transit, please notify us immediately by e-mailing hello@fairtradegifts.ie or phoning us on +353  838267202  . You have 7 days to notify us of any issues from the date of delivery.

 

Backorders

Occasionally items may become out-of-stock so we will either part-ship your order or wait a short while for the remaining product/s to come back into stock before shipping. In either case we will inform you and you will only be charged for one delivery.